01
Initial Response Within 24 Hours
Real answers. Real fast.
Reach out by phone, text, email, or contact form. Hear back from Zach within a day, usually faster.
02
Build Time: Typically Under a Week
Built to spec, not to a shelf.
Strings built in a few days once specs locked in. Ships within 5-7 days. Rush available.
03
Shipping: Fast and Tracked
You'll know exactly where it is.
USPS with tracking. $10 flat rate. Tracking number sent when label created.
04
After Your Strings Arrive, We're Still Here
The relationship doesn't end at delivery.
Reach out anytime. Most customers come back for their next set.